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Riverside Community Health
Community Hospital | Cardiac Recovery

Cardiac readmissions cut by a third

890 cardiac patients
volume
34%
readmission Reduction
$1.2M annually
cost Savings

“We finally have visibility into what happens after discharge. It's changed how we think about care.”

— Michael Torres, Chief Nursing Officer

The Challenge

Riverside Community Health's cardiac recovery program was struggling with high readmission rates for heart failure and post-cardiac surgery patients. Medication adherence was poor, follow-up appointment attendance was inconsistent, and patients often presented to the ER with symptoms that could have been managed earlier with proper monitoring and guidance.

The Solution

Deployed Distal for all cardiac surgery and heart failure patients
Implemented daily vital sign and symptom tracking protocols
Created medication reminders with adherence monitoring
Enabled secure messaging between patients and cardiac rehab team
Provided educational content tailored to each patient's cardiac condition

Implementation

Timeline: 6 months to full deployment

1
Phase 1 (Weeks 1-3)
Integration with existing cardiac rehab workflows
2
Phase 2 (Weeks 4-8)
Pilot with CABG and valve replacement patients
3
Phase 3 (Months 3-4)
Expanded to heart failure management
4
Phase 4 (Months 5-6)
Full cardiac program deployment
6

months to full deployment

Results

Reduced by 34%
30-Day Readmission Rate
↓ 34%
$1.2M
Annual Cost Savings
ROI: 5.8x
91%
Medication Adherence
↑ 38%
88%
Follow-up Compliance
↑ 29%
890 patients
Patient Volume
Served

What They Say

“We finally have visibility into what happens after discharge. It's changed how we think about care.”

Michael Torres
Chief Nursing Officer

“The medication tracking alone has been transformative. Patients are actually taking their prescriptions as directed.”

Dr. Robert Kim
Cardiologist

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